"Privacy Policy"

Effective Date: 1-Jan-2024

Quality Leaps ("we," "us," or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.qualityleaps.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in various ways, including:

a. Personal Data

Personally identifiable information, such as your name, shipping address, email address, phone number, and payment details, that you voluntarily give to us when you register on the Site, place an order, or engage with us in any other manner.

b. Financial Data

Financial information, such as data related to your payment method (e.g., credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Razorpay, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

c. Technical Data

Information about your device and internet connection, including your IP address, browser type, operating system, and details of how you interacted with our Site. This data may be collected automatically when you visit our Site.

d. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

2. Use of Your Information

We use the information we collect from you to:

• Process your transactions and manage your orders.
• Improve our website, products, and services.
• Communicate with you about your orders, our services, or any changes to our policies.
• Understand and analyze how you use our Site.
• Send you promotional offers and updates (you can opt-out at any time).
• Prevent fraudulent transactions and monitor against theft.
• Facilitate our operations, including accounting, auditing, and other internal functions.

3. Disclosure of Your Information

We may share your information with third parties only in the following situations:

Service Providers:

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to carry out that work.

Legal Obligations:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Payment Processing

All payments made through the Site are processed securely by Razorpay. We do not store or have access to your full payment details. Razorpay has its own privacy policy, which we encourage you to review to understand how your payment information is handled and protected.

6. Your Rights and Choices

You have the following rights and choices:

• Access and Correction: You may request access to or correction of the personal information we hold about you.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the instructions in the communications or by contacting us directly.
• Cookie Preferences: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Quality Leaps
Email:[email protected]
Phone: +91-9878211123