"Shipping Policy"

Effective Date: 01-Jan-2024

At Quality Leaps, we are committed to delivering high-quality digital services, including website and mobile app development. This Shipping Policy outlines our procedures related to the delivery of digital products and services. By engaging with our services through our website, www.qualityleaps.com, you agree to the terms of this Shipping Policy.

1. Delivery of Services

As a digital services provider, we do not ship physical goods. Instead, we deliver our products and services electronically through secure methods. This may include:

• Email: We may deliver digital files or project deliverables directly to your registered email address.
• Online Platforms: Deliverables may be made available through cloud-based platforms, project management tools, or secure file transfer protocols (FTP).
• Live Deployment: For website or mobile app development, we may deploy the final product directly to your specified hosting environment or app store.

2. Delivery Timeframes

The delivery timeframe for our services depends on the scope and complexity of the project:

• Website Development: Typically delivered within [X-X] weeks, depending on project specifications.
• Mobile App Development: Typically delivered within [X-X] weeks or months, based on project complexity.
• Other Digital Services: Timeframes will be agreed upon at the beginning of the project.

These timeframes are estimates, and we work closely with our clients to meet or exceed them. Any delays will be communicated promptly.

3. Project Milestones

For larger projects, we may establish key milestones for delivery. These milestones will be outlined in the project agreement and may include deliverables such as wireframes, prototypes, beta versions, and the final product.

4. Acceptance and Revisions

Upon delivery of each milestone or the final product, you will have the opportunity to review and request revisions. The terms of revisions, including the number of revisions and the process for submitting feedback, will be outlined in your project agreement.

5. Delivery Issues

We strive to ensure the seamless delivery of our digital services. However, if you encounter any issues with receiving your deliverables, please contact us immediately:

• Technical Issues: If you are unable to access your deliverables due to technical issues, we will work to resolve the issue promptly and ensure successful delivery.
• Incorrect Deliverables: If the delivered product does not meet the agreed-upon specifications, we will work with you to make the necessary adjustments.

6. Payment Terms

All payments for our services are processed securely through Razorpay. The payment terms, including any deposits, installments, or final payments, will be detailed in your project agreement.

7. Changes to Orders

If you need to make changes to the scope of your project after work has commenced, please contact us as soon as possible. We will assess the impact of the changes and provide an updated timeline and cost estimate, if applicable.

8. Contact Us

If you have any questions or concerns about our Shipping Policy or the delivery of your digital services, please contact us:

Quality Leaps
Email: [email protected]
Phone: +91-9878211123